Introduction to RL6

RL6 is a flexible, easy-to-use application that captures feedback, safety incident details, infection surveillance information, and medical malpractice and professional liability claims through web-based forms. It allows healthcare organizations to transform the data into useful, actionable data to help improve patient safety and the overall patient experience. Your organization’s installation of RL6 will contain at least one of the following modules:

Table 1-1: RL6 Modules

Module

Description

RL6:Claims

Simplify your healthcare claims management by tracking all your documents in one place. Manage claims from the notice of claim to disposition, track expenses and generate financial reports.

RL6:Feedback

Allows organizations to transform complaints, compliments and suggestions into valuable improvement opportunities. By simplifying documentation, enabling collaboration and automating resource-intensive processes, RL6:Feedback streamlines feedback management to ensure the highest level of satisfaction and loyalty.

RL6:Infection

Helps hospitals better detect, manage and control infections. Infection Preventionists and Infection Control Practitioners will spend less time reviewing infection evidence and more time actually preventing infections.

RL6:PeerReview

Helps organizations store and manage sensitive peer review files electronically. Distribute files, send review invitations and notifications, and document the results—all in one secure system.

RL6:Risk

Allows healthcare organizations to document, manage, and analyze events regarding patients/clients, staff and visitors. By implementing an effective risk management system, events and costs associated with healthcare error can be prevented.

RL6:RiskRegister

Allows organizations to document identified risks and is an important component of a risk management program. RL6:RiskRegister records the assessment and evaluation of the risk; initial, current, and residual risk ratings; control measures; and action plans. Recommendations can be made and tracked to see if their implementation reduces the level of risk.

RL6:RootCause

Helps organizations to document root cause investigations. This tool lets you flag items for follow-up, build a narrative and capture data to perform a root cause analysis.

RL6:SafetyHuddles

Supports organizations in their efforts toward Quality Improvement. This tool allows facilitators to build huddle forms, distribute invitations across different levels of the organization, and document huddle meetings.